Pre-Information Form

Last updated: 12 October 2026 · Effective: 12 October 2026 · v1.4

This form is derived from the Distance Sales Agreement. Under Turkish Consumer Protection Law No. 6502 it must be presented to the consumer before payment/subscription.

This Pre-Information Form has been prepared in accordance with Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, in order to inform you prior to your purchase of a digital subscription.

1. Service Provider

2. Essential Characteristics of the Service

EOMA provides digital optimization services aimed at analyzing and improving brand visibility on artificial intelligence platforms such as ChatGPT, Gemini, Claude, Perplexity, Google AI Overview, and similar services. The product purchased is a digital subscription covering AI visibility analysis, GEO/AEO optimization, content generation, schema work, social media optimization, reporting, and platform integrations.

The service is entirely digital; there is no physical delivery, shipping, or logistics process.

3. Delivery and Performance

EOMA is a digital service; there is no physical shipment, shipping, or logistics process, and no delivery or shipping fee is charged. Access to the service opens immediately once payment is approved and is provided through the User's EOMA account. The place of performance is the electronic environment in which the User accesses their account.

4. Price and Payment

  • Subscription fees are stated on the platform's pricing page.
  • Payments are collected via the Stripe infrastructure.
  • Monthly subscriptions renew automatically on the same date each month, and annual subscriptions on the same date each year.
  • The total shown on the checkout page for approval is the amount charged; if any tax applies, it is shown separately on the checkout page and on the invoice.
  • EOMA Inc. issues an electronic invoice/receipt via Stripe and sends it to your email address.

5. Right of Withdrawal

Prior to a paid subscription, EOMA may offer free demo and/or trial access so that you can evaluate the platform.

Important: Pursuant to the Regulation on Distance Contracts, if performance of the digital content/service begins (i.e., access is granted) with your consent, your right of withdrawal lapses. For this reason:

  • If you do not wish to continue with a paid subscription, you must cancel before the demo/trial period ends.
  • Once the trial period ends, the paid subscription begins, and the right of withdrawal cannot be exercised once access to performance of the digital service has been provided.
  • For monthly and annual subscriptions, a cancellation takes effect at the end of the period you have paid for; the remaining time is not refunded (Membership Agreement Article 5).

6. Subscription Cancellation

You may change or cancel your subscription at any time through the platform settings. When you move to a higher plan, the unused days of your current plan are deducted and the difference is charged to your card at that moment; the new plan opens once that payment goes through. Cancellation takes effect at the end of the current billing period. No refunds are made for partial usage periods.

7. Complaints and Disputes

If you are a consumer, within the monetary limits announced by the Ministry of Customs and Trade, the Consumer Arbitration Committees and Consumer Courts at the place where you purchased the product or at your place of residence have jurisdiction.

8. Confirmation

By checking the confirmation box at the payment step, you declare that you have read this form and the Distance Sales Agreement, and that you understand your right of withdrawal will lapse once performance of the digital service begins.

Last updated: 2026-10-06 · v1.3