Terms of Use

Last updated: 12 October 2026 · Effective: 12 October 2026 · v1.4

Plain-language summary: By signing up for or using EOMA, you agree to these terms. The short version: you pay for what you use, you stay in control of your content, you don't abuse the service, and you accept that we provide the platform "as is." Read the full text for the binding rules.

1. The agreement

These Terms of Use ("Terms") form a binding agreement between you ("you," "Customer") and EOMA Inc., a Delaware corporation (Delaware file no. 10781837; registered office: 131 Continental Dr, Suite 305, Newark, DE 19713, USA) ("EOMA," "we"). By creating an account, booking a demo, or using any part of the EOMA platform, you accept these Terms.

If you accept these Terms on behalf of a company, you represent that you have authority to bind that company. In that case, "you" means both you and the company.

2. Your account

  • You must be 18 years or older and capable of entering into a contract under your local law.
  • You must provide accurate registration information and keep it current.
  • You are responsible for everything that happens under your account, including by anyone you give access to.
  • Notify us immediately at info@eoma.ai if you suspect unauthorised access.

3. License to use EOMA

Subject to these Terms and your active subscription, EOMA grants you a non-exclusive, non-transferable, revocable right to access and use the platform for your internal business purposes.

You may not:

  • Resell, sublicense, or white-label EOMA without a written agreement.
  • Reverse-engineer, decompile, or scrape the EOMA platform itself.
  • Use EOMA to build a competing product.
  • Remove or obscure any EOMA proprietary notice.

4. Your content & brand workspace

You retain all rights to the content you upload or connect to your EOMA workspace ("Customer Content"). This includes your brand profile, connected social accounts, generated content, and any data EOMA collects on your behalf about your competitors.

You grant EOMA a worldwide, non-exclusive license to host, process, transmit, and analyse Customer Content solely to provide the service. We do not use Customer Content to train third-party AI models.

You permit EOMA to use your name and logo as a reference on EOMA's website, in customer lists and in promotional materials; you may withdraw that permission at any time by written notice, without cause and with immediate effect, and such use does not imply any partnership, collaboration or endorsement between us.

You are responsible for ensuring that the Customer Content you provide including competitor data you ask us to scrape complies with applicable law (including copyright, the terms of service of the source platforms, and data-protection law).

5. Agent-generated output

EOMA's agent generates blog posts, FAQ entries, schema patches, social posts, outreach drafts, and similar deliverables ("Output"). The Output is generated for your review and approval; nothing goes live until you approve it with a click.

You own the Output once it has been generated for your account. We disclaim ownership of the Output's text, images, and structure to the maximum extent permitted by law.

You acknowledge that:

  • LLM-generated text may contain errors, omissions, or fabrications. You are responsible for reviewing every piece of Output before publishing.
  • Output may resemble or overlap with output generated for other customers, because the underlying models are shared.
  • EOMA does not guarantee that Output is original, accurate, or non-infringing.

6. Acceptable use

You agree not to use EOMA to:

  • Send spam, phishing, or unsolicited bulk messages.
  • Generate or distribute illegal, defamatory, harassing, hateful, or sexually explicit content.
  • Infringe intellectual property, publicity, or privacy rights.
  • Scrape data in violation of a third party's terms of service.
  • Probe, scan, or test the security of the platform without prior written permission.
  • Interfere with or disrupt the integrity or performance of the platform.

7. Third-party services

EOMA integrates with services we don't control: Google (GA4, Search Console, Drive, Calendar, Gemini), Meta (Facebook, Instagram), X, LinkedIn, TikTok, YouTube, Reddit, Anthropic, OpenAI, Perplexity, DataForSEO, Apify, Postiz, Stripe, Supabase, Vercel.

Your use of those services is governed by their own terms and policies. We are not responsible for their availability, content, or behaviour. If a third-party service goes down, changes its API, or terminates its relationship with you, EOMA features that depend on it will be affected.

8. Fees, billing & refunds

  • Subscription fees are listed on the Pricing page and billed in advance through Stripe.
  • Monthly plans renew on the same date each month. Annual plans renew on the same date each year.
  • The total shown on the checkout page for approval is the amount charged; if any tax applies, it is shown separately on the checkout page and on the invoice. Payments are processed by Stripe; EOMA Inc. issues an electronic invoice/receipt via Stripe and sends it to your e-mail address.
  • If a payment fails, we may suspend your access after notice. We restore access when the payment is settled.
  • Refunds: we don't issue pro-rata refunds for partial periods. A cancellation, of a monthly or an annual plan, takes effect at the end of the period you have paid for; the remaining time is not refunded.
  • You can change or cancel your plan from your settings at any time. When you move to a higher plan, the unused days of your current plan are deducted and the difference is charged to your card at that moment; the new plan opens once that payment goes through. Cancellation takes effect at the end of the current billing period.

9. Trials & cancellations

If you start a free trial, your card is charged for the selected plan at the end of the trial period. You can cancel any time before the trial ends to avoid the charge. Trials are limited to one per customer.

We may offer a free plan that needs no card. The free plan costs nothing; what it includes (how many questions, how often we measure, which AI assistants) is set out on the pricing page, and we may change it. If no one signs in to a free-plan account for 14 days, its measurements pause, and they resume on their own the next time you sign in. We keep the data of accounts on the free plan, and of accounts whose subscription has ended, until the account owner asks us to delete it, so that if you come back you find your past measurements. When you move to a paid plan, the first period's fee is charged that day. Free trials that started before the free plan became available end when their own period ends; no new free trial starts after that date.

10. Suspension & termination

We may suspend or terminate your account if:

  • You materially breach these Terms (especially Acceptable Use).
  • Payment fails for more than 14 days after notice.
  • We are legally required to do so.

You can terminate your account at any time from settings. On termination, you can export your data for 30 days, after which it is permanently erased (except as required for billing or legal records see Privacy Policy §7).

11. Availability & "as is"

We aim for high availability but do not guarantee uninterrupted service. Maintenance windows, third-party outages, and bugs happen.

To the maximum extent permitted by law, the EOMA platform is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or accuracy of agent-generated Output.

12. Liability

To the maximum extent permitted by law:

  • EOMA's total liability for any claim arising out of these Terms or your use of the platform is capped at the fees you paid us in the twelve (12) months immediately preceding the event giving rise to the claim.
  • Neither party is liable to the other for indirect, special, incidental, or consequential damages including lost profits, lost revenue, lost data, or damage to brand reputation even if advised of their possibility.
  • This cap does not apply to (a) your obligation to pay fees, (b) breaches of intellectual-property rights, (c) gross negligence or willful misconduct, or (d) liability that cannot be limited by law.

13. Indemnity

You agree to indemnify and hold EOMA harmless from any third-party claim arising out of (a) your use of the platform in breach of these Terms, (b) your Customer Content infringing rights of others, or (c) Output you publish without adequate review.

14. Governing law

These Terms are governed by the laws of the Republic of Türkiye. Any dispute arising under or in connection with these Terms is subject to the exclusive jurisdiction of the Istanbul Central (Çağlayan) Courts and Execution Offices, except where mandatory consumer-protection law provides otherwise.

If you are a consumer in the EU, UK, or California, the mandatory consumer-protection rules of your jurisdiction also apply, to the extent more protective than these Terms.

15. Changes to these terms

We may update these Terms. Material changes are notified by email at least 14 days before they take effect. Continued use after the effective date means you accept the new Terms.

16. Contact

Questions, notices, or legal correspondence:

  • Email: info@eoma.ai
  • Subject line for legal matters: "Legal [Subject]"

This document is provided in good faith. It is not legal advice. We recommend reviewing it with your own counsel before using EOMA in regulated industries or at enterprise scale. For custom contract terms, contact us.